Return & Refund Policy
We want you to be fully satisfied with your purchase. If you’re not happy, here’s how we can help:
1. Return Window
Returns are accepted within 14 days of receiving your order. Items must be unused, unwashed, and in original packaging.
2. How to Request a Return
Email [email protected] with your order number and reason for return. We will provide instructions for sending your item back.
3. Non-Returnable Items
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Final sale items
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Intimate wear or undergarments
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Items showing signs of wear or use
4. Return Shipping
Customers are responsible for return shipping costs unless the product arrived damaged or incorrect.
5. Refund Process
Refunds are issued to the original payment method within 5–10 business days after we receive and inspect the returned product.
6. Exchanges
At this time, we do not offer direct exchanges. Please return the item and place a new order.